Pillar 1 • PURPOSEAll businesses have a strategic plan, but in most small businesses the strategic plan exists only in the owner’s head. By getting that plan down on paper (one or two pages, not in a big binder), the whole team can see it. They can make decisions independently and with confidence that those decisions are leading to the outcomes that the company is striving for.
SDG Associates can facilitate a strategic planning meeting that can get that plan on paper and enable your whole team to work together from that plan. Sometimes it’s helpful to establish an advisory board to provide outside perspective, independent advice and counsel, and to hold the management team accountable to their plans. At some point every owner wants to step back and do something different. How realistic is your plan? What will it take for the business to be ready at the same time as you are? Leadership Development, Succession Planning, and Exit Planning are all part of our process. |
Pillar 2 • PEOPLEPeople are the only way a small business owner can achieve their purpose - and are therefore the most important component of the business. SDG Associates supports the development of a great team through the development of effective Job Descriptions, clear identification of Skills & Competency requirements, Performance Management tools, Leadership Development programs, Recruiting & Hiring assistance, and Training. If necessary, we can assist with formulating Executive Compensation and Bonus programs that hold management teams accountable for the business’ results. Our Candidate Sourcing services also assist you in making sure you have a ready supply of good people who are aligned with your purpose.
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Pillar 3 • PROCESSPredictability is the essence of business success. Efficient processes that provide consistent, desirable results are what create predictability. These business systems are independent of any one person’s particular skill or knowledge, and work in concert with the business’ goals for growth and sustainability.
SDG Associates has found that structure and measurement can improve all of the processes that a business needs to succeed. Imagine being able to predict your product or service outputs, your sales for the next quarter, knowing how much marketing activity is needed to achieve a desired number of leads, or knowing week-by-week how much capacity you have for new business. Do you need to hire more people? Our capacity-planning process can tell you when to hire and at what level. |
Pillar 4 • PERFORMANCEWith a “dashboard” of key performance indicators (KPIs) you can instantly know where to put your effort to obtain maximum results. If those numbers are distributed to the team, every week – or every day – it helps align the priorities of the team and ensure that you are managing your time appropriately. It also improves the structure of staff meetings or leadership meetings by providing a necessary focus on what needs to change, while leaving out those indicators that are “in the green.” Lastly, the owner can act quickly if performance is out of whack.
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Are you tired of mediocre performance, inefficient systems, teams that don’t work together, or spending too much time and effort on day-to-day operations? Is your business working as hard as you are? Call us today and we'll help you make your business better, faster, stronger.
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